Annette Jones+FollowWalmart Checkout Chaos: Would You Wait?Ever ditched a full cart at Walmart because the checkout lines were wild? One shopper did just that after finding all self-checkouts closed and only two lanes open—with 25 people waiting! He called it 'ridiculous' and left everything behind. Turns out, he’s not alone—tons of people are venting about long waits and unhelpful staff. Even Walmart’s Scan & Go system, meant to speed things up, isn’t saving the day for everyone. Would you stick it out or bail? #WalmartProblems #RetailRant #CheckoutChaos #ScanAndGo #CustomerExperience #Food11Share
Mark Pruitt+FollowWould You Trust a Branded Caller ID?With robocalls and scams on the rise, it’s no surprise that 76% of people now prefer businesses that use branded caller ID. But does this actually make you feel safer, or just more likely to pick up? As companies double down on branded calling to win back trust, are we moving toward a more secure voice channel—or just a new way for scammers to adapt? Curious to hear your take! #BrandedCalling #CustomerExperience #VoiceSecurity #TechDebate #DigitalTrust #Tech10Share
Melissa Suarez+FollowIs AI Overhyped in Customer Service?Klarna just hit reverse on its AI-first strategy, rehiring humans after finding chatbots couldn't match the quality of real support. Turns out, most AI projects in business flop—only 1 in 4 delivers the promised results, and even fewer scale up. Are companies too quick to chase AI hype at the expense of customer experience? Would you trust a bot with your most important issues, or is human touch still king? Let’s debate! #AIdebate #CustomerExperience #TechTrends #Fintech #Innovation #Tech61Share
Jared Fields+FollowTTEC’s Big Move: 400 New Jobs in Mohali!TTEC just dropped some major news—they’re opening a shiny new customer experience center in Mohali and bringing 400 fresh jobs with them! The coolest part? They’re mixing local talent with AI-powered tech to level up customer service for a huge US healthcare client. Mohali’s getting noticed for its skilled, English-speaking workforce and community vibes. Plus, TTEC’s already got big plans to keep growing in India. Anyone else thinking this is a game-changer for the region? #TTEC #MohaliJobs #CustomerExperience #AI #IndiaGrowth #JobCareer00Share
Anthony Cook+FollowNo More Checkout Lines at Road Runner!Ever wish you could skip the checkout line when buying sneakers? Road Runner Sports is rolling out a new mobile checkout system in all its stores, so staff can help you anywhere—no more waiting at the register. This means you can try on shoes, get personalized recommendations, and pay on the spot. The big shift? Shopping is about to get way more personal and way less of a hassle, even at pop-up events! #RetailTech #ShoppingHacks #CustomerExperience #SneakerLife #Shopping00Share
Kimberly Walters+FollowTablets at Applebee’s: Upgrade or Overkill?Applebee’s just rolled out Ziosk tablets at hundreds of locations, letting diners order and pay right from their table. It’s a big move toward digital hospitality—no more waiting for your server to split the bill or order another round. But does this tech really enhance the dining experience, or does it risk making restaurants feel less personal? Would you rather tap your order or talk to a human? Let’s debate! #RestaurantTech #DigitalDining #CustomerExperience #TechDebate #Tech00Share
carlsongary+FollowWhy Luxe Shoppers Are Loyal (or Not!)Ever wondered why your favorite luxury store treats you like royalty? Turns out, great customer service isn’t just about being nice—it’s big money. If you have a good experience, you’re likely to spend an extra £100 and come back for more. But mess it up, and a third of shoppers walk away for good! The twist? Mixing AI with real humans makes luxury shoppers happiest. So next time you get fast, friendly help, know it’s not just good vibes—it’s smart business! #CustomerExperience #LuxuryShopping #RetailTrends #MoneyHacks #Shopping80Share
xwilliamson+FollowWhy Your Favorite Shop Feels Different LatelyEver notice your go-to coffee spot or boutique switching things up? Turns out, nearly every small business is scrambling to keep up with how we shop and what we want. AMEX found most owners are betting big on new tech like AI—even if they’re still figuring it out—to boost sales and avoid mistakes. But it’s not all smooth sailing: many worry about costs and keeping your data safe. So next time you see a new menu or fancy checkout, it’s all part of the hustle to win you over! #SmallBusiness #AI #CustomerExperience #MoneyHacks #ShopLocal #Shopping40Share
Amanda Carroll+FollowWhy Local Shops Still Win HeartsEver wonder why your neighborhood shop feels so much cozier than scrolling through endless online deals? Turns out, people are craving real-life experiences—like chatting with a friendly shop owner or stumbling on a cool find you didn’t know you needed. Local stores are fighting back against online giants by hosting fun workshops and community events. If you’re a shop owner, try mixing up your products with sample boxes to keep things fresh and surprise your regulars! #ShopLocal #RetailTherapy #CustomerExperience #SmallBusiness #MoneyHacks #Shopping80Share
Dawn Smith+FollowSam’s Club Ditches Checkouts—Smart Move?Sam’s Club is going all-in on tech by removing traditional and self-checkout lanes, pushing everyone to use their Scan & Go app. While some shoppers are hyped about skipping lines, others worry about accessibility for those without smartphones. Is this the future of retail convenience, or are we leaving some customers behind? Let’s debate: does digital-first always mean better service? #RetailTech #DigitalTransformation #CustomerExperience #TechDebate #Tech2559Share