Why Your Favorite Shop Feels Different Lately

Ever notice your go-to coffee spot or boutique switching things up? Turns out, nearly every small business is scrambling to keep up with how we shop and what we want. AMEX found most owners are betting big on new tech like AI—even if they’re still figuring it out—to boost sales and avoid mistakes. But it’s not all smooth sailing: many worry about costs and keeping your data safe. So next time you see a new menu or fancy checkout, it’s all part of the hustle to win you over! #SmallBusiness #AI #CustomerExperience #MoneyHacks #ShopLocal #Shopping