Kathleen Pham+FollowWest Sussex families left in the dark at drone showHundreds of families in West Sussex were left frustrated after the much-anticipated Rudolph the Red-Nosed Reindeer Drone Show turned into a holiday letdown. Many paid hefty ticket prices, only to watch as technical glitches grounded most of the 600 promised drones, leaving the sky empty during the grand finale. People described confusion, booing, and disappointment, especially after traveling long distances for what was supposed to be a magical Christmas experience. Now, over 1,000 ticket holders are demanding full refunds and sharing their stories online. Have you ever had a holiday event go wrong? What do you think organizers should do next? #Tech #WestSussex #Christmas00Share