If you lost a day of work during the big Verizon outage, don’t settle for the $20 credit they offered. Turns out, if you call customer service and ask, you can get an extra $10 per line—just for speaking up! Some folks even scored more by explaining how the outage hit their wallets. Lesson: when your phone goes dark, your best move is to pick up another one and negotiate. #Business #EntrepreneurshipStartup #VerizonOutage