KFC’s Satisfaction Score Just Tanked

KFC just had the biggest drop in customer satisfaction among fast food chains this year—down 5%! Chick-fil-A is still the fan favorite, holding the top spot for the 11th year straight. With more people skipping fast food for grocery store meals and new chicken spots like Wingstop and Raising Cane’s on the rise, KFC’s having a rough time. Plus, two dozen KFCs closed recently. Is this the end of an era for the Colonel? #Food #KFC #FastFoodNews