Imagine dropping over $5k on a lab diamond ring, only for the stone to go loose THREE times. That’s what happened to May, who ended up in a wild back-and-forth with Brilliant Earth. After endless repairs, a refund battle, and even a lawyer, she finally got her money back—but not before her ring was disassembled and she was left ringless. The kicker? Tons of people are sharing similar horror stories. Would you risk it for the 'gram-worthy sparkle? #BrilliantEarth #EngagementRingFail #JewelryDrama #ShopLocal #RingNightmare #Beauty