Category Page news

hamiltonmatthew

It’s December 1st. My EBT app says $0.00. I am physically sick with worry.

I woke up at 5:45 AM today, before my alarm, specifically to check my Providers app. For most people, the 1st of the month means paying rent. For my family, it means we finally get to go to the grocery store after eating pasta and canned beans for the last five days. I opened the app. Current Balance: $0.34. My heart dropped into my stomach. Usually, the deposit hits at midnight like clockwork. I refreshed the page. Nothing. I logged out and logged back in. Still nothing. Now it's noon. I have two hungry kids coming home from school in three hours, expecting a real dinner. The fridge is basically empty—just a half-gallon of milk and some condiments. I’ve checked the state DHS website, and there are no outage alerts. I called the helpline, but the automated message just says, "Call volume is unusually high," and hangs up. Is this a system glitch? Did I miss a renewal letter? Or is this happening to everyone because of the Thanksgiving holiday delay? If you are in [State Name], please check your app right now. am I the only one panic-refreshing my screen? I don't know what I'm going to put on the table tonight if this money doesn't clear. #EBTDown #SNAPLife #FoodStamps #December1st #PovertyAwareness #SystemFailure #MomLife

It’s December 1st. My EBT app says $0.00. I am physically sick with worry.